Policies

TAS Technologies Group Privacy Policy

1. Information We Collect

We collect account information, contact details, usage information, support communications, and information you submit through the Services.

2. How We Use Information

To provide, secure, maintain, improve, and support the Services, process billing, communicate with customers, and meet legal obligations.

3. Sharing

TTG does not sell personal information. Data may be shared with trusted subprocessors or when required by law.

4. Security

TTG maintains commercially reasonable safeguards but no internet system is completely secure.

5. Retention

Information is retained as needed to provide Services, satisfy legal obligations, and enforce agreements.

6. Customer Responsibilities

Customers are responsible for the data they upload and for obtaining required consents.

7. Your Choices

Customers may request updates or deletion of account information where permitted by law.

8. Changes

TTG may update this Privacy Policy from time to time.

Contact

TAS Technologies Group
78 N. Pennsylvania Avenue
Morrisville, PA 19067
www.TASTechGroup.com

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TAS Technologies Group Terms of Service

1. Scope

These Terms of Service govern your access to and use of all TTG cloud services and supplement the Software Subscription Agreement and EULA.

2. Account Use

You are responsible for all activity under your accounts and must keep credentials secure.

3. Acceptable Use

Do not use the Services for unlawful activity, spam, malware, harassment, unauthorized access, or activities that disrupt the platform.

4. Availability

TTG strives for reliable service but scheduled maintenance, third-party outages, or emergencies may affect availability.

5. Support

Support is provided in accordance with your subscription and published support policies.

6. Billing

Recurring and usage charges are billed as shown on your Order Form. Failure to pay may result in suspension.

7. Data

Customer owns its data. TTG may process it only to provide, secure, and support the Services.

8. Suspension

TTG may suspend services for security risks, abuse, illegal activity, or non-payment.

9. Liability

Use of the Services is subject to the limitations of liability contained in the Software Subscription Agreement.

10. General

Pennsylvania law governs these Terms.

Contact

TAS Technologies Group
78 N. Pennsylvania Avenue
Morrisville, PA 19067
www.TASTechGroup.com

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TAS Technologies Group End User License Agreement (EULA)

1. Acceptance

This EULA applies to all TAS Technologies Group ("TTG") software, cloud services, mobile applications, APIs, websites, artificial intelligence features, and related services (collectively, the "Services"). By accessing or using the Services, you agree to this EULA.

2. License

TTG grants you a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes during an active subscription. This license does not transfer ownership of the software or any intellectual property.

3. Acceptable Use

You agree to use the Services only for lawful purposes. You may not reverse engineer, copy, redistribute, sublicense, resell, scrape, interfere with security features, introduce malware, send unlawful or unsolicited communications, or use the Services in violation of applicable laws.

4. Accounts & Security

You are responsible for maintaining the confidentiality of your account credentials, limiting access to authorized users, and promptly notifying TTG of any suspected unauthorized access. Multi-factor authentication should be enabled whenever available.

5. Customer Data

You retain ownership of your data. You authorize TTG to host, process, transmit, back up, and access your data only as reasonably necessary to provide, secure, support, and improve the Services or as required by law.

6. Artificial Intelligence

Certain Services include AI-powered features. AI-generated content may contain errors or inaccuracies and should always be reviewed before being relied upon for operational, legal, medical, financial, or regulatory decisions.

7. Updates

TTG may release updates, enhancements, bug fixes, or new functionality from time to time. Some updates may be required to maintain compatibility, security, or regulatory compliance.

8. Third-Party Services

The Services may rely upon third-party cloud providers, telecommunications carriers, SMS networks, email providers, payment processors, and APIs. TTG is not responsible for outages or delays caused by those third parties.

9. Intellectual Property

All software, documentation, APIs, source code, object code, trademarks, logos, AI models, workflows, and related intellectual property remain the exclusive property of TTG.

10. Warranty Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TTG DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED AVAILABILITY.

11. Limitation of Liability

TTG is not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages, or for outages caused by internet providers, cloud infrastructure, telecommunications carriers, cyberattacks, customer equipment, or misuse of the Services. TTG's total liability shall not exceed the subscription fees paid by the Client during the One (1) month preceding the event giving rise to the claim.

12. Suspension & Termination

TTG may suspend or terminate access for non-payment, illegal activity, abuse of the Services, security threats, or material violations of this EULA or the Software Subscription Agreement.

13. General

This EULA is governed by Pennsylvania law and forms part of the Software Subscription Agreement. If any provision is unenforceable, the remaining provisions remain in effect. Electronic signatures and electronic acceptance are legally binding.

Contact Information

TAS Technologies Group
78 N. Pennsylvania Avenue
Morrisville, PA 19067
www.TASTechGroup.com

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TAS Technologies Group Technical Support Policy

Purpose

At TAS Technologies Group (TTG), our commitment is to provide reliable software, exceptional customer service, and responsive technical support.

Rather than including unlimited support costs in every subscription, TTG bills only for customer-specific support services when they are requested.

This approach allows customers who require little or no assistance to avoid subsidizing those with more extensive support needs.

Included Support

Any issue determined to be caused by TTG software, services, or infrastructure will be corrected at no additional charge. This includes software defects, service issues, and problems attributable to TTG's hosted environment.

Billable Support

Support fees apply only to customer-requested services that are not the result of a defect in TTG's products or services. Examples include configuration assistance, consulting, user training, workflow guidance, third-party integrations, environmental or network troubleshooting, implementation assistance, Research, and other customer-specific requests.

Additional Information

Whenever practical, customers are encouraged to schedule non-urgent requests during Extended Support hours to minimize support costs.

Emergency After-Hours Support is intended for situations requiring immediate assistance outside of normal business hours.

This Policy applies to all TTG products and services unless otherwise specified in a separate written agreement.